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Most purchases are shipped via UPS from our Pennsylvania facility; however, we will always use the most economical shipping available. Each item is handmade to order and shipping times can take up to six (6) weeks during peak seasons or for custom orders, although we make every effort to get your order shipped ASAP (usually 3 to 4 weeks). We ship in boxes that accommodate up to twelve prints. Large orders will arrive in multiple boxes. Please note that UPS does not guarantee shipping times.
At this time, we do not ship to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, Canada, International and APO addresses, although we are working to make this available.
Once your order has been processed for shipment you will receive shipment notification from UPS stating that the order has been received by their system and is being scheduled for delivery. This email will contain a UPS tracking number and a link to the UPS website for your convenience. If you do not provide us with a valid email address you will not receive notification of shipment. Should you not receive this email please check your email spam file.
Generally, our shipping terms are $11.95 + handling for the first item, $2.95 for each additional item until a box if full (generally 12 items). Each additional box incurs an $11.95 shipping for the first item and $2.95 for additional items.
We prefer to ship to street addresses. Should you need to ship to a P.O. Box, your order will ship via United States Post Office and additional charges, including insurance, will apply. Be aware that shipping to a P.O. Box can cost significantly more and cause significant delays.
We will do everything we can to expedite your order. If you have a specific shipping need, we will ship via Second Day Air and there are significant UPS or USPS charges involved.
Please call our customer service department at 800-319-1256 by 12 noon for additional information and/or to expedite shipments.